Refund policy
At Vaikashi, we are committed to providing premium-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.
Returns*
We do not accept returns for the following reasons:
*Change of mind
*Incorrect size selected by the customer
*Colour variations due to screen settings or photography
*Personal preferences after delivery
Please check the product description, size chart, and product images carefully before placing your order.
Damaged, Defective or Incorrect Products*
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To process your request, please provide:
*Your order number
*Clear photos or a short video showing the issue
*Photos of the product packaging (if applicable)
After verification, we will arrange a replacement or refund, depending on the situation.
Refunds*
If a refund is approved, it will be processed to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
Order Cancellation*
Orders cannot be cancelled once they have been confirmed. Please review your order carefully before completing your purchase.
Contact Us*
If you have any questions regarding your order, please contact our customer support through the contact details available on our website.